A patient account that makes it easier for foreigners in the Czech Republic to communicate with doctors.

Galenio securely keeps your medical documents, insurance and important details in one place. Everything is always within reach and ready to share with a doctor in a language you understand.

  • +More than 200 languages for your communication
  • +Secure documents, insurance and patient profile in one place
  • +Use it on your own or directly connected with a doctor
  • +The app is currently free
Galenio
EN
Live scenario
The patient is dealing with an urgent issue and safely sharing documents at the same time
Patient
I have strong abdominal pain and a fever. I am sending my emergency report and results, please advise me as soon as possible.
Doctor
I can see your documents, insurance and translated description of the problem. I will recommend the next steps and prepare you for the examination.
Documents, communication and the history of resolved health situations remain clearly stored in the account.
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Three core parts of the platform

In one account

From registration through health documents to doctor communication. Everything stays connected without retyping data or searching across separate systems.

01

Patient account

Registration, personal details, medical history and insurance details in one place.

02

Documents

Upload reports, results and insurance documents with the option to share them further.

03

Communication

Translated chat, voice messages and sharing selected details or files with the doctor.

200+
languages in the Galenio communication layer
1 account
for registration, documents and doctor sharing
24 h
optional retention for guest doctor communication

How it works

Two typical use cases
You travel abroad often

You keep your medical reports, results and insurance safely in one account and, when a health problem appears, you can quickly start real-time communication with a doctor in a language they understand. During the appointment, you can continue with real-time text or voice communication with ongoing translation.

You are a foreigner living in the Czech Republic

Galenio helps with registration, document sharing and communication with a Czech doctor, so you do not have to explain everything again or translate it manually at every visit. During the examination, you can handle the situation directly with the doctor in real-time text or voice communication.

01

Complete your registration

Create an account, choose your language and complete your patient profile.

02

Upload your documents

Add medical reports, examination results or insurance documents.

03

Connect with a doctor

Start seamless real-time communication through a healthcare account or a one-time code.

04

Share and store

Share selected details and documents with the doctor in real time, while everything remains safely stored in your account history.

Frequently asked questions

The most common situations where Galenio helps, together with essential information about security and personal data protection.

01Is Galenio just a translator?+

No. It also includes a patient account, medical documents, insurance, sharing selected details and ongoing communication with a doctor.

02How does Galenio help me if I travel abroad often?+

Your medical documents, results and insurance stay safely in one account, and when a health problem appears, you can quickly share them with a doctor without searching through email or your phone. Right at the appointment, you can continue with real-time text or voice communication with ongoing translation.

03How does Galenio help me if I am a foreigner living in the Czech Republic?+

It helps you with registration, document sharing and communication with a Czech doctor, so you do not have to explain everything again or translate it manually at every visit. During the examination, you can handle the situation directly with the doctor in real-time text or voice communication.

04Can I use Galenio even if my doctor does not have an account?+

Yes. The platform also supports a scenario where only the patient has an account and the doctor joins through a limited mode or a one-time connection for a specific conversation and document sharing.

05Which documents can I upload to the app?+

For example medical reports, examination results, insurance documents, PDF files and common image files that you want to have ready for the next visit or consultation.

06Do I control what I share with the doctor?+

Yes. The patient decides which details, documents or parts of the profile should be shared, so the doctor only receives what is truly needed for the specific situation.

07Is the history of communication and documents preserved?+

Yes. The account keeps the history of communication, examinations and shared files, and depending on the chosen scenario it is possible to prepare further outputs or follow-up work with the documents.

08Does Galenio also support voice translation?+

Yes. In addition to text communication, the platform can also support voice translation, so the patient and doctor can handle the situation directly during the examination without lengthy handover through a third person.

09Is the app paid?+

The app is currently free. If the usage model or deployment for organizations changes in the future, you will always receive clear information in advance.

10What translation technology is Galenio built on?+

The translation layer is based on modern machine translation with several security layers. It uses a combination of the best available tools and is tailored for healthcare so it can work better with medical terminology, documents and communication between patient and doctor.

11How is technical security handled?+

Communication is encrypted and you remain the only person in control of your data, documents and sharing.

12How are legal and GDPR safeguards handled?+

Work with personal data and medical documentation must comply with personal data protection rules including GDPR. Deployment includes clearly defined conditions for processing, sharing and the platform's legal documentation.

Let’s connect

Contact us whether you need help with your account or app, or whether you are an integration center or a similar organization and want to learn more about deployment and cooperation options.

Contact
Contact details

Email or phone is the fastest way. We are happy to help with account and app support as well as questions about deployment for organizations.

Company
Language Solutions s.r.o.
Address
Nové sady 988/2, Staré Brno, 602 00 Brno
Company ID
19590024
Technologická inkubace
Tento projekt byl realizován za finanční podpory programu Technologická inkubace
Write to us
Write to us

Briefly tell us whether you need help with your account or app, or whether you are interested in deployment for an integration center or another organization.

We usually reply within a few business days.